Returns & Exchanges

At Magnolia Record Store, we want you to love your sound, which is why we offer a 30-day window for returns on all unopened vinyl and merchandise. If your record arrives damaged or defective, we are committed to providing a swift replacement or full refund to ensure your collection remains pristine.

1

Initiate Your Request

Log into your account portal or contact our support team with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA).

2

Prepare the Package

Carefully place the item in its original protective mailer or equivalent sturdy packaging to prevent any warping or sleeve damage during transit.

3

Ship the Item

Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking receipt.

4

Receive Your Refund

Once our warehouse inspects the returned media, we will process your refund to the original payment method or issue store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing